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Austin Technology Group has been serving the Austin area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cracking Multi-Factor Authentication Requires A Lot More Than Guessing A Password

Cracking Multi-Factor Authentication Requires A Lot More Than Guessing A Password

When discussing identity authentication when IT is concerned, the use of passwords is most likely the first thing to pop into one’s mind. However, there are other methods of authentication that may be combined with the use of a password to increase security. This practice is known as Multi-Factor Authentication, or MFA, although it is also called Two-Factor Authentication, or 2FA.

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Tip of the Week: 3 Ways Google Drive Can Boost Your Business

Tip of the Week: 3 Ways Google Drive Can Boost Your Business

Do you use Google Drive as your preferred productivity suite and cloud storage system? You might be surprised that there are ways to take advantage of Google Drive that you may not have even heard of before. We’ll walk you through some of these tips and how you can take full advantage of them to get more out of your workday and increase productivity.

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Misconfigured Database Almost Suplexes the WWE

Misconfigured Database Almost Suplexes the WWE

If you’re a fan of the spectacle put on by World Wrestling Entertainment, Inc., you may find yourself pinned thanks to an error made in some of their databases. This error allowed personal information from three million users to be accessed by anyone who knew where to look.

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Will These Gadgets Make An Appearance In Your Office?

Will These Gadgets Make An Appearance In Your Office?

Sometimes improving your business’s operations is as simple as finding a couple of cool gadgets to implement in your office. Here are three of the coolest that we could find that also have practical functionality for your office workers.

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Tip of the Week: Five Programs No User Should Be Without

Tip of the Week: Five Programs No User Should Be Without

There are countless applications and programs available for your business’ workstations, but do you know which ones you absolutely shouldn’t be without? You’ll want to make sure that you have the following programs installed on your business’s workstations. Doing so can drastically improve productivity and efficiency.

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5 Questions to Ask When Selecting a Cloud Solution

5 Questions to Ask When Selecting a Cloud Solution

The cloud is swiftly becoming the method by which most computing is done, especially as far as businesses are concerned. You may have been considering adding the cloud to your own IT strategy. However, in order to make your best decision, there are a few questions you need to ask

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Outsourcing Your Email Management Can Help in Many Ways

Outsourcing Your Email Management Can Help in Many Ways

How much time does your business waste on a daily basis managing and maintaining its email? Chances are that you spend far too much time on this task, even though it is a necessary function that only serves to enhance the way your business operates. How can you make sure that email management and maintenance happens, even if you don’t have time to make it happen?

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Tip of the Week: This App Allows Your Phone and Computer to Work Together

Tip of the Week: This App Allows Your Phone and Computer to Work Together

Think about how many of your electronics have a remote. Isn’t it odd that your desktop (arguably your primary device) lacks a remote? Well, if you’ve got a smartphone, then you can easily turn it into a remote for your computer!

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VoIP Lets You Take Your Office Phone With You

VoIP Lets You Take Your Office Phone With You

Not too long ago, in order to answer your work phone or check the messages you had received from callers while you were away from your desk, you had to be in the workplace, at your desk. This is no longer the case, thanks to the proliferation of VoIP (Voice over Internet Protocol), and a particular ability that it gives businesses.

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Boost Efficiency With Business Intelligence

Boost Efficiency With Business Intelligence

As your business grows, understanding how it runs may not be as simple it once was. There was a point where you may have known everything there was to know about it. You knew the vendors and the first name of every sales rep. You knew who were buying your goods from, you knew who made them, and how much they cost to make, package, and distribute. This is the story of business in the 21st century; and the shift that is making businesses run better: business intelligence.

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Tip of the Week: The Inner Workings of Copy/Pasting

Tip of the Week: The Inner Workings of Copy/Pasting

Copying and pasting is possibly one of the most used utilities that the computer has to offer a user. However, this function relies on a very specific piece of your operating system: the clipboard. For this week’s tip, we’ll examine how the clipboard works.

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The Cloud Makes Computing Easier

The Cloud Makes Computing Easier

One of the biggest problems a business has with its IT infrastructure is the lack of funds a business has to commit to obtaining and maintaining the necessary computing infrastructure. Whether they’re trying to run resource-intensive application, or simply need more storage space than they can manage independently, the cloud can provide them with the means to do so.

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Use Collaboration Technology to Support Human Processes, Not the Other Way Around

Use Collaboration Technology to Support Human Processes, Not the Other Way Around

When an employee is using technology designed to make their jobs easier, it’s natural that they will enjoy their work more. If they are more engaged in their work, it becomes beneficial for your organization that your employees feel like you support their success. This is where collaborative technology solutions that are conducive to the success of your organization can thrive.

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Tip of the Week: It’s Possible to Change Your Windows Password Without Knowing Your Password, Here’s How

Tip of the Week: It’s Possible to Change Your Windows Password Without Knowing Your Password, Here’s How

In a recent survey, it was discovered that the average computer user has a whopping 27 online passwords to remember. Unsurprisingly, the same survey found that 37 percent of people forget at least one password each week. For many online services, forgetting a password means simply resetting it via email, but what if you forget your Windows password?

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These Collaboration Technologies Create Opportunities for Growth

These Collaboration Technologies Create Opportunities for Growth

Today’s business environment is more competitive than ever before, and one of the ways that organizations are attempting to overtake others in their industry is through the use of dynamic technology solutions. By effectively leveraging productivity tools, employees can collaborate in never before seen ways and exceed all expectations.

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Ransomware Use Increased By 752% in 2016. Trend Continues in 2017

Ransomware Use Increased By 752% in 2016. Trend Continues in 2017

Looking back over the events of 2016, one thing was made very clear by cybercriminals: ransomware is a rising star in their arsenal. In order to continue to remain protected against these threats, it is critical to have a clear understanding of them.

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Tip of the Week: Prevent Others From Messing With Your PC’s Settings By Locking the Control Panel

Tip of the Week: Prevent Others From Messing With Your PC’s Settings By Locking the Control Panel

Let’s say that you don’t want someone else accessing the Control Panel on your Windows desktop or laptop. That’s perfectly reasonable, but you might not know how you can prevent them from doing so. Thankfully, Windows is flexible enough to allow this function, and with a little know-how, you can implement it without a hitch.

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Don’t Let These 3 Challenges Stand in the Way of Making a Business Continuity Plan

Don’t Let These 3 Challenges Stand in the Way of Making a Business Continuity Plan

2017 has already seen its fair share of cybersecurity threats, and when paired with the events of 2016, it’s clear that implementing a business continuity plan is more important than ever. Today, we’ll discuss what businesses need to do to ] ensure their continuity based on this year’s IT trends, as well as the challenges many faces as they try to implement a strong continuity strategy.

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Remember, Office 365 is Only as Good as Your Internet Connection

Remember, Office 365 is Only as Good as Your Internet Connection

Cloud-based productivity apps like Office 365 allow businesses unparalleled mobility and collaboration; that is, if a company’s Internet connection is up for the task. Unfortunately, too many organizations aren’t able to fully utilize their cloud solutions due to poor connectivity, bandwidth, and latency issues, according to a new report from Zscaler.

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Tip of the Week: How to Change Font Size in Microsoft Word With Your Keyboard

Tip of the Week: How to Change Font Size in Microsoft Word With Your Keyboard

Looking for a faster way to change your fonts in Microsoft Word? In this week’s tip, we’ll show you how to quickly change the size of your fonts, as well as how to change the default font used by Microsoft Word when you create a new document so you don’t have to waste time.

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