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Austin Technology Group has been serving the Austin area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Latest Major Retailer Hack: 223 Brooks Brothers Stores

Latest Major Retailer Hack: 223 Brooks Brothers Stores

The oldest retailer in the United States disclosed that they had malware installed in their point-of-sale systems that was stealing their customer’s data for a year. 223 Brooks Brothers locations in the United States and its territories were affected by this attack.

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Hiring? The Right Person is Out There. Here’s How to Find Them

Hiring? The Right Person is Out There. Here’s How to Find Them

The small business owner has so many issues to manage that when it comes time to add employees, it can be a difficult endeavor finding the right person to fill the position. For the growing business, it’s important to find the right people for the job, but with such a shortage of trained and experienced workers on the open market, business owners need to have a strategy in place so that the onboarding process doesn’t cost their organization more than it has to. Understanding what to look for in a new hire can go a long way toward helping you make good personnel decisions, and keep the costs of training down.

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Tip of the Week: Google Maps is the Parking Assistant You Didn’t Know You Needed

Tip of the Week: Google Maps is the Parking Assistant You Didn’t Know You Needed

We’ve all been there before: you’re walking out into the parking lot, in a hurry to get somewhere, and cannot for the life of you remember where you parked. While this used to be a time-wasting problem for many, Google has added a feature to Google Maps that allows you to avoid the desperate race against the clock to get to your vehicle in time to get to your next destination.

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New Autonomous Cars Can Go From 0 to 100 GB in 1 Second

New Autonomous Cars Can Go From 0 to 100 GB in 1 Second

Remember when the biggest concern society had about car byproducts was regarding CO2 emissions? While reducing emissions from vehicles will always be a priority for the environmentally-conscious, on the horizon there looms an even bigger challenge that car manufacturers are responsible for. Namely, what’s to be done with the vast amounts of data to be generated by autonomous cars?

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It’s Not Even Close: Why Network Printers are Better Than Consumer Printers for SMBs

It’s Not Even Close: Why Network Printers are Better Than Consumer Printers for SMBs

Despite the rise in digital documentation and connectivity, the ability to print hard copies of documents is still a requirement in many businesses. However, if not handled with care, printing can quickly become an expensive endeavor. This is just one of a few reasons that a single network printer is a better option for many organizations than a series of local printers.

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Tip of the Week: Prevent Windows From Updating Your PC at the Worst Possible Time

Tip of the Week: Prevent Windows From Updating Your PC at the Worst Possible Time

Windows Updates are generally issued with the intention of improving your user experience, but sometimes they can cause complications. This is why most IT departments will opt out of implementing them and will instead review the issued updates before doing the work themselves. However, for the average PC user who simply wants to postpone updates from interrupting your day, read on and find out what you can do about them.

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Give Your Business Access to Real-Time Analytics With These 3 Technologies

Give Your Business Access to Real-Time Analytics With These 3 Technologies

As a business owner, you’re constantly looking for new ways to improve customer interaction with your website, and your company in general. In the old days (the early-to-mid aughts), market research required a lot of phone calls and legwork. Today, thanks to the rapid growth of technology, numerous applications and software feature real-time analytics that can help you gather instant feedback and statistics on your clientele. Here are three technologies that can make market research a cinch.

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Here’s How Managed IT Lets Your Business Do More, For Less

Here’s How Managed IT Lets Your Business Do More, For Less

There is no denying the value that an in-house information technology resource can offer a company. However, many small and medium-sized businesses might have a difficult time finding room in their budget to hire additional in-house resources. In cases like these, turning to other, external resources can provide a helpful boost to your IT.

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Tip of the Week: Personal Devices at Work Can Be Used for Good, if You Have a BYOD Policy

Tip of the Week: Personal Devices at Work Can Be Used for Good, if You Have a BYOD Policy

While your employees will certainly need devices upon which to complete their work, this need can be a point of some contention. After all, every employee will have a preference when it comes to their device and its operation, a preference that doesn’t line up with the device you would supply them with. However, this tension may be relieved by implementing a BYOD policy.

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No ID Badge Required, Just Swipe Your Hand to Enter the Office

No ID Badge Required, Just Swipe Your Hand to Enter the Office

The use of chip implants in humans has long been a controversial topic of discussion. Up until this point, chip implants could only be found in various works of dystopian fiction. But given the speed at which new technology is developed, it was only a matter of time before these implants were actually created and utilized. Thanks to a group of innovators in Sweden, fiction has now become a reality.

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Improve Operations With These 3 Innovative IT Services

Improve Operations With These 3 Innovative IT Services

Managed IT services are all the rage in the business world, and for good reason. They allow businesses of all varieties the ability to focus on their goals rather than their IT maintenance. However, it’s not always easy to understand what every single service offered by MSPs like us provide is. Here are three great services that we can provide for your SMB.

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Tip of the Week: How to Get Employees to Go Along With Big Changes

Tip of the Week: How to Get Employees to Go Along With Big Changes

As technology improves, it’s important that businesses that wish to stay competitive implement these advancements. Otherwise, they risk falling behind the curve where the ability to keep up with the demands of the market is concerned. However, many businesses may find that the biggest pushback against incorporating new tech comes from their existing employees.

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Every PC User Should Understand Their Computer’s Life Cycle

Every PC User Should Understand Their Computer’s Life Cycle

At a young age you learned about the circle of life. Despite the fact that computers aren’t alive, they do have a life cycle all their own. Every user should be aware of their PC’s life cycle, since you’ll care for and interact with your computer differently at each stage. To help you make the most out of your PC’s lifespan, we’ll go over all four cycles.

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3 Reasons Why Budget-Minded Business Owners Love Managed IT Services

3 Reasons Why Budget-Minded Business Owners Love Managed IT Services

If we asked you how effective your current IT support is, what would your answer be? Do you find yourself waiting around for service technicians more often than not? Does it seem like you are always calling support about the same annoying issue? Regardless of who your IT service provider is, if they don’t offer managed IT services, you’re at a significant disadvantage in the business world.

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Tip of the Week: Is Your Cloud Solution Worth the Money? Here are 5 Ways to Find Out

Tip of the Week: Is Your Cloud Solution Worth the Money? Here are 5 Ways to Find Out

Businesses adopt cloud computing with the intention of cashing in on its many benefits, like doing more for less. Although, how does a business owner know for certain that their cloud investment is actually paying off? Here are five ways to find out.

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Obama and Trump Agree on One Thing: Cybercrime Needs to Be Dealt With

Obama and Trump Agree on One Thing: Cybercrime Needs to Be Dealt With

Executive Order 13694 will be around for another year, as the current administration has elected to extend it. This document provides the government with the power necessary to retaliate against cyber attacks of various kinds through the use of sanctions. Let’s take a look at what this means.

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How to Foil the Plans of Cybercriminals

How to Foil the Plans of Cybercriminals

We all understand that there are things we need to lock up in order to protect them. Houses, cars, businesses, all are protected with locks to keep those who shouldn’t be in them, out. Shouldn’t your network receive the same consideration?

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Tip of the Week: Tackle Any Problem in 7 Simple Steps

Tip of the Week: Tackle Any Problem in 7 Simple Steps

Problem solving is a major aspect of managing a company, as well as managing pretty much all other aspects of life. The key to successful problem solving is having a plan and taking it one step at a time. For this week’s tip, we’ll look at a popular problem solving plan developed by the UK’s Behavioral Insights Team. It’s a plan so simple that anyone can do it!

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UTM, BDR, RMM: How Can These Tech Acronyms Help Your Business?

UTM, BDR, RMM: How Can These Tech Acronyms Help Your Business?

The IT industry is filled with acronyms. We use plenty of them because it’s more efficient. However, if you’re looking for technical assistance, it would be beneficial to know exactly what we are talking about and why it’s so important. Here are three common phrases that you’ll hear in the world of IT, and what each of them means for the small business owner.

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10 Cybersecurity Threats Every Business Owner Must Protect Themselves From

10 Cybersecurity Threats Every Business Owner Must Protect Themselves From

It’s an unfortunate fact that cyber security threats are everywhere, and it doesn’t help that there are multiple kinds of threats to contend with out there. Here’s a quick runthrough of the different malwares and threats you may encounter, and the sort of damage they can cause.

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