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outsourced IT

Managed IT Services for Small and Medium-sized Businesses

Reduce downtime, increase profitability, and make your technology work for you.

Austin Technology Group is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Austin Technology Group.

IT consulting

Austin Technology Group's IT Consulting Services

Providing thorough and flexible IT road maps for small and midsized companies in the Texas area.

Every business-minded professional understands the conscept of cost. Small and midsized businesses need to be efficient to be competitive.  At Austin Technology Group, we deal in efficiency.  We provide comprehensive IT Consulting Services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, less cost and more profits.

IT technician

Comprehensive IT Support

Computer and network support for Texas small and midsized businesses.

Downtime is a profit killer. At Austin Technology Group, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Texas area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place.

proactive remote monitoring

Remote Monitoring and Maintenance - A Cost Effective Solution to Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. Austin Technology Group’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

IT Vendor Management

Stop Dealing with Third-Party Support

Manage your business relationships, not your hardware and software vendors.  Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?  We understand completely.  Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

co-managed IT

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

desktop monitoring and management

Desktop Monitoring and Management

Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks, but these endpoints come saddled with what is often a complicated the responsibility of managing and maintaining these systems. Technology isn’t cheap, and you need to keep your workstations in proper working order to maximize the return on your investment. Furthermore, you need experienced staff members that are trained to handle a myriad of troublesome issues with your technology, but the small business often doesn’t have this luxury.

computing infrastructure

Thorough Infrastructure Services

Building an IT Infrastructure from the Ground Up

Organizational difficulties that businesses have with their IT infrastructure often leave them with difficulties and deficits that hinder overall operational effectiveness. For this reason companies need to have a strategy in place when setting up their business’ computing infrastructure. When searching for the right company to help you set up and manage your IT infrastructure, you have to take into account the company’s competence in keeping your office organized.

server careProfessional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with Texas’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. Austin Technology Group offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.

Free IT Whitepaper

whitepaper austin tech

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download!

Managed IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!