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Austin Tech Groups Blog

Austin Technology Group has been serving the Austin area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Get a Handle on the Cloud and Improve Your Business

Get a Handle on the Cloud and Improve Your Business

The cloud is a dynamic tool that benefits businesses in a variety of ways. Although, it’s important to keep in mind that, as is the nature of any tool, users must know how to leverage its use in order to reap the promised benefits. Without such specialized knowledge, an organization adopting the cloud will essentially have a powerful tool in their possession that does little for them.       

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Tip of the Week: Looking to Switch to Managed IT? Start By Taking These 3 Steps

Tip of the Week: Looking to Switch to Managed IT? Start By Taking These 3 Steps

If you’ve recently signed up for IT services from a third-party, there are a couple of things you need to know before getting started. Likewise, there are a couple of things that your service provider needs to know before they can get started. Here’s a short checklist that will help you make a smooth transition to a new IT service provider.

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What is the Layout of Your Office Space Communicating About Your Company’s Values?

What is the Layout of Your Office Space Communicating About Your Company’s Values?

How much thought have you put into the layout of your office space? The fact of the matter is that every piece of furniture, equipment, and even the floor plan, all communicate the values of your business, and can also hinder or improve your company’s goals and productivity levels. It’s as if your office has its own ecology.

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An Employee Fixing Their Own Technology May Do More Harm Than Good

An Employee Fixing Their Own Technology May Do More Harm Than Good

Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this doesn’t translate very well into business technology management.

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Tip of the Week: How to Handle a Paper Jam Without Freaking Out

Tip of the Week: How to Handle a Paper Jam Without Freaking Out

What makes a paper jam so aggravating? Perhaps it’s because they typically happen at the worst possible time, like when you're printing handouts minutes before the start of your presentation. Or maybe it’s because they happen so frequently with older printers and copy machines. Either way, it’s beneficial for every office worker to know how to troubleshoot a paper jam.

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Worker Productivity Suffers When Politics Take Center Stage

Worker Productivity Suffers When Politics Take Center Stage

As almost everyone has found out, political tension in much of the Western world has led to some pretty remarkable situations to unfold over the past year. From the controversial Brexit vote, to the election of Donald Trump as the United States’ 45th President, many people have been sucked into political turmoil inside their workplaces; and, it’s costing employers billions.

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Researchers Find 23 IoT Device Manufacturers' Lack of Security Disturbing

Researchers Find 23 IoT Device Manufacturers' Lack of Security Disturbing

At the recent DEF CON security conference in Las Vegas, hackers taking part in the IoT Village tested the security of a variety of Internet-of-Things devices that are widely available to consumers. They found dozens of vulnerabilities, reinforcing the idea that IoT-device manufacturers need to do a better job securing their products.

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Tip of the Week: How to Get Rid of These Windows 10 Apps that are Bad for Business

Tip of the Week: How to Get Rid of These Windows 10 Apps that are Bad for Business

Windows 10 sure does come with plenty of helpful, pre-installed apps. However, the OS also comes with its share of useless apps that most working professionals have no need for, and will likely never open. What are these useless Windows 10 apps and how can you get rid of them?

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Why Net Neutrality is Worth Fighting For

Why Net Neutrality is Worth Fighting For

Net neutrality shows up in the news cycle every so often as various pieces of legislation come against it by attempting to limit the unrestricted and free availability of online content. So far, we’re fortunate to still have net neutrality in place. Seeing how a move away from net neutrality would be a major blow to SMBs and the free market economy, it’s a topic that’s worth making a fixture on the public’s consciousness.

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Why the Best IT Technicians are the Ones You Forget About

Why the Best IT Technicians are the Ones You Forget About

Technology support is kind of a tricky conundrum for many small and medium-sized businesses. You know that it’s a necessity, but it’s not easy for you to find the time in your schedule to properly care for your technology. Furthermore, you can’t just hire an in-house IT department to care for your technology, as your budget is limited. How can you take advantage of professional technology support without the burdens it presents for your budget?

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Tip of the Week: How to Disable Videos in Your Facebook News Feed From Automatically Playing Sound

Tip of the Week: How to Disable Videos in Your Facebook News Feed From Automatically Playing Sound

Facebook has turned up the volume of your timeline with the most recent update to its app. Now, as you scroll through your feed, videos automatically play sound. Given the unpredictability of what video is going to pop up next, it’s likely that you’ll want to disable this setting, and soon.

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Hackers Get Saucy With Arby’s and Steal 355,000 Credit Card Numbers

Hackers Get Saucy With Arby’s and Steal 355,000 Credit Card Numbers

Arby’s is at work mending fences with its customers after it was discovered that hundreds of its restaurants had been host to malware that stole data from customer credit and debit cards for an undisclosed amount of time. Reported numbers vary, but through a point-of-sale attack, the cyber criminal(s) responsible managed to extract anywhere from 335,000 to 355,000 debit and credit cards over four months.

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Tip of the Week: Protect Your Online Identity With These 8 Tips

Tip of the Week: Protect Your Online Identity With These 8 Tips

The Internet has long been a great tool for business, but you can’t take advantage of it without putting your sensitive data at risk of threats, like hackers and malware. Granted, when it comes to cyber security, even the most cautious business will have a lot on their plate. We’ll go over eight of the most important security best practices, and how you can implement them for your business.

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How Safe is Your Email?

 b2ap3_thumbnail_how-safe-email.jpgEmail is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Texas small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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Slow Computer? Increase your memory to boost computer Speeds

b2ap3_thumbnail_computer-memory.jpgSometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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What is your Identity Worth to You?

b2ap3_thumbnail_identity.jpgYour identity has quite a lot of value, especially in the wrong hands. Security firm ZoneAlarm put together some numbers in 2011 concerning identity fraud, and it even shocked us. Let's talk about a few of these statistics and what it means.

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Disaster Recovery and Why it Matters to Texas Businesses

b2ap3_thumbnail_disaster-recovery.jpgWhen you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

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5 Tips for Saving Money on your IT

b2ap3_thumbnail_save-money.jpgSaving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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